Tieto Junior Service Desk Specialist – Tieto Tech Consulting
Mohali • Onsite
Posted Not Specified • Last verified 19 Oct 2026
Job Overview
Entry-level Service Desk L1 role providing initial technical support and troubleshooting for users.
Company
Tieto
Role
Junior Service Desk Specialist – Tieto Tech Consulting
Location
Mohali
Experience
Fresher / Entry level
Qualification / Batch
Not Specified
Salary / Stipend
Not Disclosed
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Skills matched
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Eligibility
B.Sc, BCA or B.A.; basic knowledge of computer hardware, software and networking; prior internship is advantageous but not required.
Skills Mentioned
Key Responsibilities
- 1Act as first contact for technical assistance.
- 2Diagnose basic hardware, software and network issues.
- 3Log, track and escalate incidents and service requests.
- 4Support password resets, account unlocks and basic applications.
Who Should Apply?
Review the official requirements and apply if your education, experience and skills match the role.
Quick eligibility check
Eligibility at a Glance
These values come from the verified job record. Re-check the employer page before applying because requirements can change.
Qualification / Batch
Not Specified
Experience
Entry level
Location
Mohali
Work mode
Onsite
Salary / Stipend
Not Disclosed
Status
Active
Role breakdown
What This Role Involves
The official listing is for Junior Service Desk Specialist – Tieto Tech Consulting at Tieto in Mohali. Based on the published information, the main areas to review include IT support, Hardware and software troubleshooting, Networking fundamentals, Ticket management.
- Act as first contact for technical assistance.
- Diagnose basic hardware, software and network issues.
- Log, track and escalate incidents and service requests.
Employer information
About Tieto on This Listing
Tieto is the employer named on the official source used for this job. HD Careers verified this listing against careers.tieto.com. This section only shows facts available from the verified job record.
Employer
Tieto
Official website / hiring domain
Role location
Mohali
Active HD Careers listings
1
Job / Requisition ID
2812
No other active listings from this company are currently published on HD Careers.
Resume & interview focus
Skills to Demonstrate
Use these as evidence prompts, not as keywords to add without real experience.
IT support
This skill is mentioned for the role. If you include it on your resume, connect it to a real work, internship or project example you can explain.
Hardware and software troubleshooting
This skill is mentioned for the role. If you include it on your resume, connect it to a real work, internship or project example you can explain.
Networking fundamentals
This skill is mentioned for the role. If you include it on your resume, connect it to a real work, internship or project example you can explain.
Ticket management
This skill is mentioned for the role. If you include it on your resume, connect it to a real work, internship or project example you can explain.
Customer service
This skill is mentioned for the role. If you include it on your resume, connect it to a real work, internship or project example you can explain.
Preparation
Before You Apply
- 1Review your hands-on examples for IT support, Hardware and software troubleshooting, Networking fundamentals.
- 2Prepare one clear example related to this responsibility: Act as first contact for technical assistance..
- 3Keep your employment dates, degree details and contact information consistent across your resume and the employer application form.
- 4Use the official employer page as the final source if any requirement, deadline or application step changes.
Common questions
Job FAQ
Is this vacancy still accepting applications?
Check the exact source link for Tieto and confirm the application form still accepts submissions. Availability can change after HD Careers checks the listing.
Which job ID should I verify with the employer?
Compare job ID 2812 against the official posting before applying.
How can I correct inaccurate job information?
Use the HD Careers Contact page with the job URL, official application link and a description of the discrepancy.
HD Careers candidate worksheet
Prepare for the work mentioned in this role
These prompts are editorial preparation tips derived from listed responsibilities, not employer selection criteria or guaranteed interview questions.
Act as first contact for technical assistance.
Prepare a truthful example showing your approach, decisions and result. If this is new to you, explain a learning plan rather than inventing work experience.
Diagnose basic hardware, software and network issues.
Prepare a truthful example showing your approach, decisions and result. If this is new to you, explain a learning plan rather than inventing work experience.
Log, track and escalate incidents and service requests.
Prepare a truthful example showing your approach, decisions and result. If this is new to you, explain a learning plan rather than inventing work experience.
HD Careers original resources
Useful Before You Apply
Ready to Apply?
Review the requirements above, check your resume match if useful, and continue only through the official employer page.
1. Open the official Tieto application page using the button below.
2. Re-check the current eligibility, location and any deadline on the employer site.
3. Complete the application only on the official employer or authorized recruitment portal.
Source & Verification
Source: Tieto official careers
Last checked by HD Careers: 19 Oct 2026
Open official sourceJob information can change after publication. The employer's official page is the final source for eligibility, deadlines and application availability.
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